2/15/2024 0 Comments Facebook customer service chatAnd, rather than navigating multiple topics in a single Messenger group chat, the person who creates the Community Chat can organize chats into categories so group members can easily find what’s most interesting to them. ![]() Admins can now start a conversation about a topic and get in-the-moment responses instead of waiting for people to comment on a post. The experience seamlessly blends Messenger and Facebook Groups to allow people to connect when, where and how they want. We’ll also be expanding Community Chats to even more Facebook Groups.Ĭommunity Chats let people connect more deeply with communities in real time around the topics they care about in multiple formats, including text, audio and video. ![]() Today, Mark Zuckerberg announced we’ll begin testing the ability for people to start Community Chats in Messenger in the coming weeks, allowing people to create a Facebook Group, start chats and audio channels, and invite others to join their new group all within the app. We’ve helped more than a billion people connect with loved ones in a trusted space on Messenger, and we know that people want to engage in real time with larger communities over shared interests.
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